Modern business understands that excellent customer service
is an in dispensable component of ongoing growth and healthy
considersation. At WNS, we listen to our clients, their
customers and our experts, and then we respond with real
solutions. SIMPLE. EFFECTIVE.
WNS operates 24 hours a day, 7 days a week. Our typical
range of service solutions are outlined as follows:
Inbound Teleservices (Call
Handling)
Customer Service / Customer
Care
Technical Support Services
Service Fulfillment
Inquiries Requests /
Complaints Handling
Order Taking / Message
Handling
Reservations/ Authorizations
Loyalty/ Rewards
Dealer Locators
Data Entry / Collection
Outbound
Teleservices (Call Making)
Telemarketing
Lead Generation
Marketing Research
Outbound B2B surveys, and
a full range of high-quality, low-cost E-mail
Response and Quality Assurance Services
Bills Delivery and Collection
programs
Anti-attrition/ Reactivation
of Accounts
Announcements/Advisory/Call/Message
Dunning
Product/Service Fulfillment
through Delivery Services
Other marketing promos customized
based on client needs
Our clients can choose from
a variety of services through the following
channels: voice, email, or Web support
